How can we help you?

Depending on the nature of your request, choose the right contact and reach out directly to your city or to ParkDots.
Note: ParkDots customer support is available online only – we do not provide it at the company’s registered address. 

Parking in your city

  • I need an update on my parking permit application
  • Am I eligible for a parking permit?
  • Which documents must I attach to the application?
  • Why was my application rejected?
  • What are the parking rules and how does charging work in my city?
  • Why did I get a fine?

ParkDots app

  • I want to report an outage or a bug in the ParkDots mobile app
  • How do I buy a visitor ticket
  • I want to file a payment complaint
  • I have a suggestion to improve the app
READ THE GUIDE
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