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I am unable to sign in to my ParkDot account.

Please make sure you are using the correct login information, i.e., a combination of the login name in the form of the email address and password you chose when you registered. If you do not remember your password, use the reset function (forgotten password). If the password reset function is not offered by the mobile …

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What if I don’t receive a verification email?

Check your junk mail folder or search for emails from the sender no-reply@parkdots.com. If you cannot find it there, please write to support@parkdots.com from the email address you used to register.

What if I forget my password?

If you forget your password for your ParkDots user account, you can reset it by clicking on the forgot password or reset password link. After entering your email address, a message will be delivered to your email inbox with a link to reset it. Click on the link to choose a new password. Once you have …

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What if I don’t have an email account?

If you do not have an email address, you cannot apply for a parking permit remotely via the web application. You may still apply at one of the contact points where an email address for the application is not necessary. However, without an email address, you will not be able to use parking permits with time credit, …

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How can I register?

Registration (creating a user account in ParkDots) is described in the Registration and Login section of this guide.

Use our app to pay the parking fee (or apply visitor/bonus card credit) in regulated zones, in garages, in shopping malls and on parking lots in Bratislava as well as in other towns across Slovakia. Learn more.
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