On some iOS devices, zones are not displayed on the map after updating the ParkDots app due to a bug. We are actively working to resolve this issue. In the meantime, we offer a simple solution to restore full app functionality: please delete the app (app and data), reinstall it from the App Store, and …
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After purchasing / issuing a ticket, one can terminate the ongoing parking in zones in Bratislava and in Košice before the ticket’s validity expires. Zones, where ticket termination is allowed are marked with a notice about the possibility of shortening parking in the ticket purchase detail. After purchasing/issuing a ticket, a screen displaying the successful …
Make sure you have the filter set correctly to show the car parks/zones in 👉 Filter Settings. In the Car Parks screen, click on the text next to the magnifying glass – Address, Car Park (you can find the car park by name or code). Start typing the name of the zone or start typing …
Paying your parking fee or paying for parking permit with a saved payment card is fast, convenient and secure. Saving a payment card is available to all registered and logged-in users who are customers of any bank in Slovakia or abroad and who hold a VISA, MasterCard, Maestro or DinersClub International debit or credit card. …
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What to do if you see only pins with a price of 0 EUR on the map (even during the paid period in a regulated zone)? Make sure that you do not have the parking filter selected to show only free car parks. After unchecking this option and confirming the choice, all car parks and …
Continue reading “What should I do if the app only shows me free car parks and zones?”
The app is primarily used to pay visitor parking fees, so we display the individual charged sections. The individual pins always show the informative tariff at the full, non-discounted rate (it does not take into account your parking permit or eligibility for a discount – electric vehicle or disability card). The application does not serve …
Continue reading “Why do I see non-zero prices on the map, even if I have a resident permit?”
The PAAS Bratislava system does not currently allow an extension of the ticket purchased with the Visitor Parking Permit. This is not an error of the ParkDots application. If you need to purchase a follow-up ticket, you need to purchase it after the original ticket has expired.
The possibility to pay parking fees and use parking permits with time credit (visitor and bonus parking permits) in the PAAS Bratislava system is already available in the ParkDots mobile app. If you are in a regulated zone and have localisation enabled, the app will offer you the option to purchase a ticket. If you …
To apply for a parking permit, it is necessary to register with ParkDots (create a user account). You will need a working email address and a password when you register.