Frequently Asked Questions

How can I save my payment card? Is it free?

Last update 05.09.2023

Paying your parking fee or paying for parking permit with a saved payment card is fast, convenient and secure. Saving a payment card is available to all registered and logged-in users who are customers of any bank in Slovakia or abroad and who hold a VISA, MasterCard, Maestro or DinersClub International debit or credit card. It is carried out through Tatra banka ComfortPay service.

When saving the payment card, an amount of EUR 0.01 is reserved from your card for a short period of time. It is not a payment, this amount is released back on your card once saving of a payment card is complete. All sensitive information is secured during the transfer and is subsequently stored securely in Tatra banka’s system. The ParkDots system does not store any sensitive data and never has access to your payment card number or CVV code.