Frequently Asked Questions

Multigenerational houses/apartmentsZones are not displaying after the updateShortening / Ending the ticketCancel accountBuying a ticket in advance (at a time when the parking is free of charge)Paying a ticket in a car park with a barrier (garage)Finding a car park or zoneIssuing a parking ticket using a bonus cardHow can I temporarily change the vehicle registration number on my parking permit?How can I save my payment card? Is it free?I am unable to complete my application for a permit that has been returned to me for completion.How can I issue a ticket on a Visitor Permit as a logged in permit holder?How can I issue a ticket on a Visitor Permit as a non-logged-in user?What should I do if the app only shows me free car parks and zones?Why can’t I use my Bonus Permit even if it is valid?Why do I see non-zero prices on the map, even if I have a resident permit?I found a yellow/orange sticker on my vehicle. What should I do?How can I choose a parking time shorter than 30 minutes?How to avoid parking fines or towing in PAAS Bratislava zones?Why can’t I extend my parking ticket (with a visitor permit)?How can I register?How can I use the time credit and pay for parking in PAAS Bratislava via the ParkDots mobile app?How can I check the status of my parking permit application?Which Internet browsers are supported?Do I need to register with ParkDots to apply for a permit?What if I don’t have an email account?What if I forget my password?What if I don’t receive a verification email?I am unable to sign in to my ParkDot account.

Zones are not displaying after the update

On some iOS devices, zones are not displayed on the map after updating the ParkDots app due to a bug. We are actively working to resolve this issue.

In the meantime, we offer a simple solution to restore full app functionality: please delete the app (app and data), reinstall it from the App Store, and log back in – your data will remain safely stored.

We apologize for the inconvenience. If the issue persists after following these steps, please contact our support team at support@parkdots.com.

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