Frequently Asked Questions

Buying a ticket in advance (at a time when the parking is free of charge)

Last update 21.10.2022

If you want to buy a ticket at a time when the zone is out of regulation (the charging time has not yet occurred), follow the same procedure as for buying a ticket:

  1. Press the Buy Ticket action above the zone you are parking in.
  2. The system will alert you that the zone is in a non-charged time. Go to the Parking Duration Until section.
  3. Set the time until which you will park. The system will recalculate the amount of parking fee. If you are parking with a vehicle registration number that is issued with a bonus card, the system will show you the use of the credit from the bonus card. Confirm the time setting with the Set Parking Duration action.
  4. Check the details in the payment screen and complete the payment by swiping right in the Swipe to Pay action or, in the case of a bonus card, in the Issue Ticket action.
  5. If you pay for parking using a payment card, the amount will only be withdrawn for the time from the start of the charging period and if you are parking using a bonus card, the credit will only be withdrawn for the time from the start of the charging period.