On some iOS devices, zones are not displayed on the map after updating the ParkDots app due to a bug. We are actively working to resolve this issue. In the meantime, we offer a simple solution to restore full app functionality: please delete the app (app and data), reinstall it from the App Store, and …
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After purchasing / issuing a ticket, one can terminate the ongoing parking in zones in Bratislava and in Košice before the ticket’s validity expires. Zones, where ticket termination is allowed are marked with a notice about the possibility of shortening parking in the ticket purchase detail. After purchasing/issuing a ticket, a screen displaying the successful …
If you want to buy a ticket at a time when the zone is out of regulation (the charging time has not yet occurred), follow the same procedure as for buying a ticket: Press the Buy Ticket action above the zone you are parking in. The system will alert you that the zone is in …
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Locate the car park on the map or go to the Parking Tickets section. Press Pay Ticket and find the car park where you parked your car and for which a ticket was issued. The system will display a screen to enable camera use if you have not already set that permission. Once the permission …
Continue reading “Paying a ticket in a car park with a barrier (garage)”
1. Select the parking section by the 4-digit code listed on the board in the regulated area where you are parking. Press the Buy Ticket button and enter your vehicle registration number. 2. The system will recognise that you are parking with the vehicle registration number for which you have a bonus card issued. 3. …
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Make sure you are logged in to the ParkDots mobile app (the procedure for a non-logged in user can be found here). Select the parking section according to the 4-digit code listed on the board in the regulated area where the visitor is parking. Press the Buy Ticket button and enter the visitor’s vehicle registration …
Continue reading “How can I issue a ticket on a Visitor Permit as a logged in permit holder?”
You are in the ParkDots mobile app as a non-logged-in user (the procedure for a logged-in user can be found here). Make sure you have the QR code from the Visitor Permit holder (see below for instructions on how to access it) Select the parking section according to the 4-digit code listed on the board …
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You are parking in a regulated zone and the system only offers you the option to pay for a parking ticket and does not offer the Bonus Permit. How can you check if this is an error? Check that the regulated zone you are in is not marked in red on the map. The Bonus …
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When selecting the parking duration, you can choose from the predefined options offered by the app (30 min, 1 hr, 2 hrs, etc…) or enter or overwrite the exact parking duration. For a chargeable ticket, the minimum duration of the ticket is 30 minutes according to the current regulations. When using a “Bonusová karta” (bonus …
Continue reading “How can I choose a parking time shorter than 30 minutes?”
Please check that the selected parking section is correct in the application against the four-digit code that can be found on the information board in the regulated zone. This code must be the same, otherwise the ticket for the given area is invalid. The parking ticket is electronic and linked to the vehicle registration number …
Continue reading “How to avoid parking fines or towing in PAAS Bratislava zones?”