Frequently Asked Questions
Application
- Service Fee
- Zones are not displaying after the update
- Shortening / Ending the ticket
- Finding a car park or zone
- How can I save my payment card? Is it free?
- What should I do if the app only shows me free car parks and zones?
- Why do I see non-zero prices on the map, even if I have a resident permit?
- Why can’t I extend my parking ticket (with a visitor permit)?
- How can I use the time credit and pay for parking in PAAS Bratislava via the ParkDots mobile app?
- Do I need to register with ParkDots to apply for a permit?
Registration and Login
Ticket Purchase
- Zones are not displaying after the update
- Shortening / Ending the ticket
- Buying a ticket in advance (at a time when the parking is free of charge)
- Paying a ticket in a car park with a barrier (garage)
- Issuing a parking ticket using a bonus card
- How can I issue a ticket on a Visitor Permit as a logged in permit holder?
- How can I issue a ticket on a Visitor Permit as a non-logged-in user?
- Why can’t I use my Bonus Permit even if it is valid?
- How can I choose a parking time shorter than 30 minutes?
- How to avoid parking fines or towing in PAAS Bratislava zones?
- Why can’t I extend my parking ticket (with a visitor permit)?
- How can I use the time credit and pay for parking in PAAS Bratislava via the ParkDots mobile app?
General
Didn't find what you were looking for?
Guides
In this section you will find guides for convenient parking. More categories will be gradually added; in the meantime you may benefit from:
Contact
Didn't find your answer? Rules, cards and fines are handled by your city, the app and technical issues by ParkDots – write directly to whoever your question concerns.